Warranty and
maintenance

Daily control

Today's list

Ticks are kept on this device and reset each day.

Every morning

Check new calls
Urgent problems
Today's visits
Late reports
Approvals you are waiting for
Parts that are due
Make sure each visit has its pack, site access and approval for any charges

Before you leave

Collect the results of today's visits
Update your job list
Send the updates you promised
Chase missing photos or reports
Check tomorrow's parts, people and access
Tell management about missed dates and visits that keep moving

Every week

How old each open job is
Late actions
Repairs that keep failing
Quotes waiting for an answer
Supplier delays
Costs
Client complaints
Decide who will fix problems that keep happening

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